Right of withdrawal

You have the right to withdraw from this Agreement within 14 days without giving any reason. The withdrawal period expires after 14 days from the date on which you entered the possession of the item or in which a third party other than the carrier or a person indicated by you entered into possession of the item.

To exercise the right of withdrawal you must notify us (Expom Kwidzyn EU Sp. z o.o. Ul. 15 Sierpnia 15, 82-500 Kwidzyn, biuro@expom-eu.com Phone: 531-883-475) of your decision to withdraw from this Agreement by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the model withdrawal form, but this is not mandatory.

To meet the deadline to withdraw from the agreement, you simply need to send the information concerning the exercise of your right to withdraw from the agreement before the deadline to withdraw from the agreement.

Consequences of withdrawal

If you withdraw from this Agreement, we refund you all the payments received from you, including the costs of delivery (except for additional costs resulting from your chosen delivery method other than the cheapest regular delivery method offered by us), immediately, and in any case not later than 14 days from the date on which we were informed about your decision to exercise the right to withdraw from this Agreement. Refund will be made using the same payment methods that you used in the original transaction, unless you have expressly agreed otherwise; in any case you will not incur any fees in connection with the refund.

We will pick up the item. You will have to bear the direct costs of returning the item that can normally be returned by post. We will bear the costs of returning items which cannot be sent by post due to their nature. You are only responsible for reducing the item value as a result of using it in a manner other than necessary to determine the nature, characteristics and operation of the item.

AGREEMENT WITHDRAWAL FORM

Please send the returns/complaints to the following address: